Gaya APA
Charan, R.
(2007).
Cara Jitu Menggaet Pelanggan (What Customer Wants You to Know)
.
Jakarta:
Syaifa Pressindo.
Gaya MLA
Charan, Ram.
"Cara Jitu Menggaet Pelanggan (What Customer Wants You to Know)".
Jakarta:
Syaifa Pressindo,
2007.
Text.